info@cylindersonly.com
Shipping:
99% of our orders ship complete within 24 hours of being placed, Monday through Friday, with the exception of any item that states otherwise. If an order is placed on Friday, Saturday, or Sunday, it will ship on the following Monday.
FREE UPS Ground shipping on orders over
$500 in the continental U.S. only.
All "Air" orders placed prior to 10:00 a.m. PST will usually ship that same day.
Any order placed after 10:00 a.m. on a non-holiday Friday will be shipped the following
non-holiday Monday. *Please note that our pick-ups for delivery are Mon-Fri only.
Overnight orders that ship on Friday will be delivered the following Monday,
unless you choose the Saturday delivery option.
UPS will not ship to PO Boxes, please use a physical street address.
If your shipping address is different than your billing address then there may be a delay in your order for verification purposes. You can expedite this proces by making sure your shipping address is on file with your credit card company.
Orders that are refused will be charged the original shipping plus return
shipping to us.
All returns or exchanges must be new, unused and in the original box and
packaging.
Price Matching:
If you find a lower price on the identical brand and model of an item from a
competitor, we will gladly match it. The item must be a verifiable price. Price
comparisons will only be considered from US based retailers authorized to sell
the products and is in US currency. Price matching can only be done before an order is placed. Please contact our customer service department
at 1-800-704-6330 and we will provide you the details on price verification and
matching. We are unable to offer a low price guarantee on one of a kind or other
limited quantity offers, or when a bonus or free offer is included in the
purchase, or when a price has been unlawfully advertised, or when a price has been advertised lower than allowed by a manufacturer.
International Orders:
Some international orders will require a wire transfer. Call +1 714-923-9201 for more details. Please note that the CUSTOMER is
responsible for all customs, duties and taxes of home country on all
international orders. When delivered, the delivery person may require an
additional payment or you may be billed. This amount due is the duties and/or
customs brokerage fee...this is not a shipping charge. Please check your local
rules and regulations prior to ordering for the amount of these charges.
